who we are

SMRTTECHOPS is a global multi-faceted back-office support company, offering quality services to our clients and fostering trust. Our focus is to assist our clients in streamlining their processes in a way that not only reduces operational costs but also creates operational efficiencies with our 24/7 services. We have the ability to build out custom services that meet the needs of our clients in an array of industries and services that range anywhere from Data Entry to Software Development. By way of example, a few of our services include Data Analytics, Software Solutions, Mortgage Services, Data Management Services, Recruitment & Staffing Services, and Medical Billing. We offer a range of solutions that are tailored to meet the needs of each individual client.

24 x 7 Support Services

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Best support services

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Our focus on customer satisfaction ensures that our clients always receive the best value for their investment. We operate as an extension of your team, by seamlessly integrating as a proactive support organization. We have a skilled team with technical knowledge to handle both client facing and non-client facing activities. We can help our clients streamline business operations and enhance productivity and operational agility. 

Our topmost priority is protecting your data through infrastructure and network security. The key to our engagement process is providing these services with a highly mature security posture.  We ensure security of our physical locations and strictly adhere to data protection and privacy policy, wherein data does not travel offshore, while keeping the performance and operational efficiency. We follow stringent privacy and security industry certifications for full proof Data & IT security. Some measures for network protection include firewalls, secure VPN communications, virus prevention/ cure, spam filters and URL filtering among others.

We view compliance with privacy laws as an opportunity to demonstrate our commitment to keeping client data private and safe. So, we have included all measures to ensure prevention of any instance of security breach. Our legal and information security teams have carefully analyzed the General Data Protection Regulation (GDPR) and have undertaken the necessary steps to ensure compliance. We have routine checks for security gaps and Prevention, Detection and Quick Response. However, in an unlikely network security breach, we have a remedial action plan to ensure quick response and recovery. Prevention is the best precaution, so we have included all measures to ensure prevention of any instance of security breach.

We are passionate and committed to providing 24×7 exceptional backend support and solutions to empower businesses and organizations worldwide.

Our Vision

We want to be known as one of the best global offshore partners, providing commendable delivery of quality and cost-effective services. Our vision is a long-lasting association with our clients, and we relentlessly work towards business growth.

Our Mission

To empower our clients to sustain and grow in the dynamic business environment by providing best in class cost efficient back-office outsourcing services. And work as an extended arm of their business to focus on core activities.

Our Values

We value your time and understand your business. Our company is an outcome-focused organization with a positive culture that provides delightful support to our clientele. The sole purpose of our organization is to work in synergy with the clients and provide maximum value within an optimum time frame.

Who We Serve

Start Ups Companies
Small & Mid Size Companies
Large Companies